Frequently asked questions

A: At A Drip Brand, we pride ourselves on offering custom-made clothing to ensure that each piece is tailored to your specifications. Due to the bespoke nature of our products, delivery typically takes between 6 to 12 weeks. This timeline can vary depending on the complexity of the piece, the volume of orders we are handling, and the time of year. While we strive to expedite our production process and deliver your order as quickly as possible, quality craftsmanship requires time. We appreciate your patience and assure you that the wait will be worth it for your unique, high-quality garment.

A: At A Drip Brand, we take pride in offering custom-designed clothing pieces tailored specifically to your preferences. Due to the personalized nature of these one-of-a-kind items, we are unable to accept returns or offer refunds on custom pieces, as they cannot be resold. However, for non-custom items, we want you to feel confident in your purchase. You may return these items within 30 days of delivery, provided they are in their original condition and packaging. If you have any questions about our return policy or need assistance with a return, please contact our customer service team.